Melissa Edwards is a Managing Director in KPMG’s Intelligent Automation practice. She has more than 20+ years of experience in helping organizations adopt new technologies with significant measureable results. She’s led technology implementations across the full lifecycle in human resources, revenue cycle, finance, procurement and IT. Edwards has specific expertise in cognitive solutions, robotic process automation (RPA), chatbots, analytics, machine learning, idea management, innovation life cycle, crowdsourcing, futures thinking and change management. Edwards specializes in the state and local, healthcare and life sciences sectors.