Jennifer Hill leads the Enterprise Model Migration and Modernization Team who is on a mission to advance Capital One’s Modeling and Machine Learning talent, discipline, platforms and tools through human-centered design and Artificial Intelligence.
Jennifer joined Capital One in Fraud Strategy & Analysis in 2004 where she developed, deployed and managed 1st – and 3rd -party fraud detection models for critical defenses. Subsequently, she added Customer Lifetime Valuations for Customer Relationship Management programs.
She then turned to Customer Experience where she led customer driven analytics and modeling. While there, she advanced groundbreaking developments in Speech and Image Recognition, Natural Language Processing, Real-time Fraud Detection, and Customer Sentiment and Persona Analyses.
With a passion for people, data and advanced technologies, Jennifer champions the Capital One community through enterprise-wide talent initiatives.